Terms of Service | Skyline Home Care

Effective date: November 11, 2026

These Terms of Service (“Terms”) govern your use of www.skylinehomecare-co.com and the services provided by Skyline Builders LLC, doing business as Skyline Home Care (“Skyline,” “we,” “us,” or “our”), Oregon CCB #234226. By using our website, contacting us, booking service, or opting in to text messages, you agree to these Terms.

1. Our Services

Skyline provides home maintenance, repair, and related services in and around Salem, Oregon. Some work may be performed by licensed specialty-trade subcontractors. The specific scope, price, and schedule for any job are set out in your estimate, quote, or work order, which controls if it conflicts with these Terms.

2. Estimates, Scheduling, and Access

Estimates are based on the information available at the time and may change if we find conditions that were not visible or not disclosed. We will contact you before performing additional work.
Appointment times are arrival windows and may shift due to weather, traffic, parts availability, or earlier jobs. We will try to let you know of any change as early as possible.
Please let us know as soon as possible if you need to cancel or reschedule.
You agree to provide safe access to the work area and to tell us about known hazards, pets, or site conditions.

3. Payment

Payment is due as stated on your invoice. We accept the payment methods listed on your invoice or in our online payment portal, which is processed by third-party payment providers. Past-due balances may be subject to collection and other remedies allowed by law.

4. Workmanship and Materials

We perform our work in a professional manner consistent with industry standards. Any workmanship warranty will be stated on your estimate or invoice. Manufacturer warranties on materials and equipment are provided by the manufacturer. Warranties do not cover damage from misuse, neglect, normal wear, or work performed by others.

5. Text Messaging Terms

By providing your mobile number and opting in, you agree to receive text messages from Skyline Home Care about your service requests, including appointment confirmations and reminders, technician arrival updates, estimates, invoices, and replies to your questions.

Message frequency varies based on your service activity.
Message and data rates may apply.
Reply STOP to cancel at any time. You will receive one final message confirming you have been unsubscribed.
Reply HELP for help, or contact us at (503) 855-6425 or maintenance@skyline-co.com.
Carriers are not liable for delayed or undelivered messages.
Consent to receive text messages is not a condition of purchase.

See our Privacy Policy for how we handle your information. We do not share mobile opt-in data or consent with third parties for marketing purposes.

6. Phone Calls

Calls to our business line may be answered by an automated or AI-assisted receptionist, and calls may be recorded and transcribed for scheduling, customer service, and quality purposes. By calling us, you consent to this.

7. Website Use

Website content is provided for general information only and may change without notice. Prices and service descriptions on the website are not an offer until confirmed in an estimate or work order. You agree not to misuse the website or attempt to interfere with its operation. All logos, text, and images on the website belong to Skyline or its licensors.

8. Limitation of Liability

To the fullest extent permitted by law, Skyline is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim related to a job will not exceed the amount you paid for that job. Nothing in these Terms limits rights you have under Oregon law that cannot be waived.

9. Governing Law

These Terms are governed by the laws of the State of Oregon. Any dispute will be handled in the state or federal courts located in Marion County, Oregon, unless otherwise required by law.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

Skyline Builders LLC dba Skyline Home Care
3545 Fairview Industrial Dr. SE, Salem, OR 97302
Phone: (503) 855-6425
Email: maintenance@skyline-co.com